Delivery & Returns

Returns Policy

If we have made a mistake with the personalisation or there is a fault with the product, we will replace it immediately.  We will also pay the costs of the return if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We offer:

Next Day Delivery (UK only) on order placed before 1pm - £7.50

Our Standard Delivery (UK only) within 4 working days - £3.99

Saturday Delivery (UK only) on order placed before 1pm the preceding Friday - £10.50

International Delivery will be quoted individually. We can deliver to virtually any address in the world.  Please contact us to request estimation of the delivery cost and delivery dates.